FAQ


Ready to light up your season with zero stress? Watch this brief video as we walk you through our simple process, then explore the FAQs below for further details. From requesting a quote to professional installation and storage, you’ll get quick answers about design, pricing, scheduling, installation, maintenance, and takedown.

Process & Timeline

How far in advance should I book?

The earlier, the better! We start estimates for the new season in March. Larger-scale projects take significant planning and coordination. We can also add a new job in December. Reach out to us directly to see how we can help.

What information do you need from me initially to get a quote?

We’ll need your contact information (email, phone number, and service address) along with basic details about your home size, which areas you want lit, and any special features like wreaths or garlands you’re considering.

How long does installation take?

This is 100% dependent on the scope. The nice thing is, you do not need to be onsite when we are working.

Do you provide a mockup of how my home will look?

Yes! After our site visit, we create a detailed digital mockup showing exactly how your lighting design will appear.

Pricing & Investment

What’s included in the first-year price?

Everything including design consultation, premium LED lights, professional installation, January takedown, and off-season storage. You don’t have to do a thing!

How much do I save in subsequent years?

Returning customers typically pay about 50% of their first-year cost. The first year includes the product, install, takedown and storage. The subsequent years costs are mainly associated with the labor to install, takedown and store.

How much do I save in subsequent years?

Returning customers typically pay about 50% of their first-year cost. The first year includes the product, install, takedown and storage. The subsequent years costs are mainly associated with the labor to install, takedown and store.

Do you offer payment plans?

We offer several payment options and prioritize installation scheduling for customers who pay in full upfront.

Service & Maintenance

Do you only serve residential customers?

Not at all! While we love transforming Birmingham homes, a significant part of our business focuses on commercial and large-scale projects. We handle everything from restaurants and churches to outdoor shopping centers, university campuses, and corporate buildings. We’re experienced in managing large installations that require coordination with property management teams and meet commercial safety standards.

What color options do you offer for the lights?

We offer three beautiful options to match your style: warm white (soft, cozy glow), bright white (crisp, elegant look), and multi-color (traditional festive colors). During our design consultation, we’ll help you choose the option that best complements your home’s architecture and your personal preferences.

Will my electric bill go up significantly?

Great question! We use premium-grade LED bulbs that consume 80% less energy than traditional incandescent holiday lights. Most customers see only a minimal increase in their electric bill during the holiday season. The LED technology also means the lights run cooler and last much longer.

What if the decor malfunctions during the season?

Our goal is for your property to look beautiful all season long. Since these are temporary outdoor decorations, things happen (animals, weather events, etc.). Call the office to let us know about issues and we will try to be out there within 24 hours.

Are you insured?

Yes, we carry full liability and workers compensation insurance for your peace of mind.

How do you store my lights?

Each customer’s lighting is carefully packed, labeled, and stored in our secure warehouse facility, ensuring everything is ready for next year’s installation.

Booking & Logistics

When do you install and remove lights?

We begin our installations in September and work through December. Our goal is to work with each customer to ensure their décor is installed when they want it.

Can I make changes to my lighting design in future years?

Absolutely! Many of our returning customers upgrade or customize their displays each year. Since your ongoing costs are lower, it’s easy to add new features like trees, wreaths, or dramatic roofline effects.

What areas do you serve?

We serve Birmingham and surrounding luxury neighborhoods including Mountain Brook, Vestavia Hills, Homewood, and other select communities. We have larger commercial projects in Huntsville, Anniston, Montgomery and Tuscaloosa. If you have a project in mind, give us a call and we’d be happy to discuss it with you.